FAQ
Got a question? Here's the answer.

Everyone! Whether you're a school, sports team, or a community organization, we want to help all non-profits reach their fundraising goals!
Most fundraisers run for 2-4 weeks, and they can be done multiple times throughout the year. Fundraiser length can also depend on the type of organization, so send us a message if you have a different timeframe in mind!
Nope! It's completely free to sign up and is super quick and easy. We can have you set up and ready to promote within a couple of days!
Yes! We provide everything you'll need to promote your fundraiser. The marketing package includes several product photos and customized flyers that are great for promoting on your website, newsletter and social media.
Yes! We want your fundraiser to be as successful as possible, so share your code/link on your website, social media, newsletter, and with all your friends and family.
Nope! Each supporter can create their own individual account for ordering, they will just need to use the specific school/organization discount code or referral link to make sure their order goes towards the correct fundraiser.
All orders contributing to a fundraiser must be done on nelliesfundraising.ca.
Orders are shipped right to your supporter's homes in 3-7 business days! Nellie's offers free shipping on orders over $100, otherwise there is a flat rate shipping fee of $19.99.
You will receive an e-transfer or cheque with 10% of total sales from your fundraiser.
If your inquiry is not listed here, feel free to send us a message at fundraising@nelliesclean.com!